Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Nexova Solution website at nexovasolution.in and the services provided by Nexova Solution, a software engineering studio registered and operating in Rajkot, Gujarat, India ("Nexova," "we," "our," or "us").

By accessing our website or entering into a project engagement with us, you represent that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or organization, you represent that you have authority to bind that entity.

Your use of our website constitutes acceptance of these Terms. For project engagements, acceptance is formalized through a signed Statement of Work (SOW) or Project Agreement, which supersedes these general Terms to the extent of any conflict. If you do not agree to these Terms, you must discontinue use of our website immediately.

Nexova Solution provides professional software engineering services including, but not limited to:

• Custom Software Development — Backend systems, web applications, APIs, and microservices architectures.
• Mobile Application Engineering — Native iOS, native Android, React Native, and Flutter applications.
• AI & Automation — Large language model integrations, agent pipelines, RAG systems, and process automation.
• Cloud & DevOps Engineering — Infrastructure as code, CI/CD pipelines, Kubernetes orchestration, and 24/7 observability.

All services are delivered subject to a mutually agreed Statement of Work, which specifies scope, timeline, deliverables, and pricing. The website itself is informational only and does not constitute an offer to provide services.

You agree to use this website only for lawful purposes. Specifically, you must not:

• Attempt to gain unauthorized access to any part of our website, servers, or infrastructure.
• Scrape, crawl, or harvest our website content, pricing, or portfolio in an automated manner without written consent.
• Transmit any malicious code, viruses, or harmful data through our website or contact forms.
• Impersonate any person or entity, or misrepresent your affiliation with any organization.
• Use our website in a way that violates any applicable local, national, or international laws or regulations.
• Submit false, misleading, or fraudulent project requests through our contact forms.

We reserve the right to terminate access to our website and services for any user found violating these restrictions.

Unless explicitly stated otherwise, all content on this website — including but not limited to text, copy, design system tokens, component architecture, visual design, logos, graphics, and code — is the exclusive intellectual property of Nexova Solution and is protected under applicable Indian and international copyright, trademark, and intellectual property laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of our website content for commercial purposes without our express written permission. Limited excerpts may be used for review or reference purposes with proper attribution to Nexova Solution and a link to the original URL.

Upon full payment of all invoiced milestones as defined in the Statement of Work, the client receives 100% ownership of all custom deliverables produced specifically for their project, including:

• All source code, repositories, and version history.
• All design assets, UI components, and documentation produced for the project.
• All cloud credentials, domain configurations, and infrastructure access.
• All data models, database schemas, and API specifications.

Nexova Solution retains no licensing rights, usage rights, or royalties over client-commissioned deliverables after project handoff. We may showcase the project in our portfolio unless the client requests otherwise in writing.

Nexova retains ownership of generic internal tools, frameworks, libraries, and boilerplate code developed independently and not specifically commissioned by the client. Use of such internal tooling within client projects is granted royalty-free and perpetually.

We treat all project-related information shared during and after engagements as confidential. Before any project briefing, we are willing to execute a mutual Non-Disclosure Agreement (NDA) upon request.

Our confidentiality obligations include:

• Not disclosing project details, business logic, technical architecture, or trade secrets to third parties.
• Restricting internal access to client information to only those team members directly involved in the project.
• Using client information solely for the purpose of delivering the contracted services.
• Maintaining confidentiality obligations for a minimum of 3 years post-project completion.

Payment terms are defined per project in the Statement of Work. General billing principles include:

• Fixed-Price Projects — Payment is structured around milestone deliveries. A deposit (typically 30–50%) is required to initiate work.
• Time & Materials — Invoiced on a bi-weekly or monthly basis based on actual hours logged at the agreed rate.
• Retainer Agreements — Monthly invoicing in advance for ongoing maintenance and development bandwidth.

All invoices are payable within 14 days of issuance unless otherwise agreed. Late payments may result in project suspension after written notice. All amounts are in USD or INR as specified in the SOW.

Nexova Solution does not provide refunds for completed milestone work unless deliverables fail to materially meet the acceptance criteria defined in the SOW.

Timelines are estimates based on agreed scope at the time of scoping. Delays caused by the following are not our responsibility:

• Delayed provision of client assets, credentials, feedback, or approvals.
• Scope changes requested after the project has started.
• Third-party service outages (App Store review delays, AWS incidents, etc.).
• Force majeure events.

We will communicate proactively about any delivery risks and work collaboratively to revise timelines when necessary. All scope changes must be agreed upon in writing before implementation begins.

Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that:

• The website will be uninterrupted, error-free, or free of viruses.
• Information on the website is complete, accurate, or current.
• Any results from using our services will meet your specific expectations.

Technology and software development inherently involves risk. We do not guarantee that software products will be entirely free of bugs or that they will operate without interruption in all environments.

To the maximum extent permitted by applicable law, Nexova Solution shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, goodwill, data, or business interruption, arising from:

• Your use of or inability to use our website or services.
• Any bugs, errors, or performance issues in delivered software.
• Third-party service outages or API failures that affect delivered systems.
• Unauthorized access to your data or systems by third parties.

Our total cumulative liability to you for any claim arising from a project engagement shall not exceed the total amount paid by you to Nexova Solution for the specific project giving rise to the claim during the 3 months preceding the claim.

Either party may terminate a project engagement by providing 14 days written notice. Upon termination:

• The client shall pay for all work completed up to the termination date.
• Nexova shall deliver all completed work products and transfer all relevant credentials and assets to the client.
• Confidentiality obligations shall survive termination for the period specified in Section 7.

Nexova may terminate immediately if the client fails to pay invoices within the agreed terms after written notice, or if the client requests work that violates applicable laws or ethical standards.

These Terms shall be governed by and construed in accordance with the laws of India, specifically the Indian Contract Act, 1872, and the Information Technology Act, 2000, without regard to conflict of law provisions.

Any disputes arising from these Terms or a project engagement shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to arbitration in Rajkot, Gujarat, India under the Arbitration and Conciliation Act, 1996, conducted in English.

For clients based outside India, we acknowledge the international nature of digital services and will work cooperatively to resolve disputes in a mutually agreeable jurisdiction where required.

For any questions about these Terms of Service, to request an NDA, or to discuss a project engagement, please reach out: